Apply to Development Operations Engineer 2 - (Kubernetes, Linux, Docker)
Development Operations Engineer 2 - (Kubernetes, Linux, Docker)
Clearance: TS/SCI - Polygraph required
Position ID: 11-8883-DEVOPS2
Location: Fort Meade, Maryland
Description:
Provide Tier I/II support for the integrated watchfloor capability within a 24×7/365 operational environment.
Operate as the single point of contact (SPOC) between the service provider and operational users.
Capture, log, categorize, and prioritize all incidents via a standardized ticketing system.
Ensure Tier I/II personnel cover the watch floor when not elsewhere.
Perform initial diagnosis using established knowledge bases and incident models.
Attempt first-contact resolution for standard issues such as password resets, account access, basic navigation, and known errors.
Escalate unresolved incidents to Tier II support via functional escalation procedures.
Maintain incident status communication with users throughout the resolution lifecycle.
Document all troubleshooting steps and resolution actions to populate and expand the knowledge base.
Provide 24/7/365 coverage via rotating 12-hour shifts (0500 and 1700 daily), aligned with 2-week rotation schedules.
- capturing, logging, categorizing, and prioritizing all incidents via a standardized ticketing system
- Tier I/II personnel will cover the watch floor if not elsewhere
- Attempt first-contact resolution for standard issues (password resets, account access, basic navigation, known errors).
- Provide 24/7/365 coverage via rotating 12 hour shifts (0500 and 1700 daily), aligning with 2 week rotation schedules.
Position Required Skills:
- Recent experience within the last three (3) years in Kubernetes and cluster orchestration.
Position Desired Skills:
- Linux system administration (RHEL / CentOS, etc.)
- scripting with Python / Bash
- Experience with Docker
- Cloud deployment experience
- familiarity with security-focused DevOps practices
- 24 × 7 call-in support for operational system critical discrepancies
DEVOPS2 Qualifications:
Eight (8) years' experience with software and system deployments, Linux system admin, containerization, cloud deployments, DevSecOps
Bachelor of Science in Engineering or Computer Science.
May substitute four (4) years' experience in lieu of a Bachelor's Degree.
May substitute two (2) years' experience with MS in Engineering or CS.
Salary Range: $218k-$267k (Annually)
The range displayed above is a likely salary range for this position. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possible contractual requirements and could fall outside of this range.
Akina is a Woman Owned, Service Disabled, Veteran Owned, Small Business, looking for talented and ambitious individuals to join our team. We offer a generous compensation package that includes 24 days PTO accrued annually and 11 federal holidays. Our 401k is 100% vested on your start date and the company makes a direct contribution worth 10% of your salary. Akina covers 100% of healthcare costs for employees and 50% toward dependents. We offer educational assistance towards college classes and will cover costs associated with job related training and certifications.
Akina is committed to excellence and creating innovative and flexible solutions for our clients. We are a small company with an open ear to our employees' needs in order to attract and retain quality talent that enables our customer's mission.
We are an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.